Customer questions

Because we make complex heavy equipment claims simple. We have over thirty years of experience and we know heavy equipment inside and out. We’re also well known in the construction, crane and rigging, and heavy haul industries, and we regularly present at industry-related educational seminars for groups like the Crane Certification Association of America (CCAA) and the Inland Marine Underwriters Association (IMUA). Best of all, we work hard to make sure your claim is handled fairly, quickly, and honestly—a sometimes-hard-to-find combination.

Because it will save you money in the long run. Yes, you’ll pay travel expenses with us that you might not pay with a local, multi-line adjuster, but you’ll get a true professional—someone who has the knowledge, resources, and contacts to assist you in minimizing downtime, mitigating damage, negotiating settlements, and getting top dollar for your salvage. Having someone whose a true expert in heavy equipment claims management may cost a little more up front, but it will save you whole lot more in the long run.

Of course. We’re in the business of adjudicating claims fairly and justly, and that means that you’ll only pay for expenses you actually accrue.

If you need one, chances are “we got a guy.”

We have a worldwide network of clients that consists of insurance carriers, self-insured companies, financial institutions, attorneys, accountants, and more.

We know that time is money. In most cases, we can respond the same day. Even in the worst cases, we can usually still be there within twenty-four hours, depending on flight availability and weather. If necessary, through our heavy truck TPA program, we can get a qualified person on site to begin the overview and factual investigation until we’re able to take over.


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